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Client Onboarding Representative (Contract) at Citi

Department: Customer Service

Setup
On-site
Location
Malaysia
Type
Full-time, Contract
Level
entry
Posted

Description

Citi is hiring a hybrid Client Onboarding Representative (Contract) to process client requests for system setup, signatory updates, documentation lodgment, account opening and maintenance, and related banking procedures. The role supports internal partners, responds to client and internal inquiries, maintains documentation, verifies system data, escalates risks, participates in testing and process improvements, and supports quality assurance. It requires 0–2 years of experience, knowledge of bank products and customer communication, strong PC and English skills, and a high school diploma or equivalent.

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