Description
River is hiring a Client Operations Specialist to manage client questions and feedback, analyze client activity and inquiry trends, improve operational processes, refine business rules and automations, and coordinate with internal teams to enhance the client experience. The role is full-time, fully remote, and offers a $70,000 salary, equity, unlimited PTO, medical, dental, and vision insurance, and a 401(k). Customer-facing experience, communication and problem-solving skills, adaptability, data-trend analysis, and familiarity with Excel, Google Sheets, or SQL are preferred or advantageous.
