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Client Operations Manager at January

Location
New York, New York
Posted

Description

January is seeking a Client Operations Manager to build and lead a high-performing operations team. This role focuses on transforming how enterprise clients handle collections, driving revenue growth through operational excellence, and developing associates into exceptional performers. The manager will design and implement operational systems, troubleshoot technical issues, strengthen cross-functional partnerships, create scalable foundations for growth, manage stakeholder communications, and establish metrics and accountability systems.

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