Description
The Service Representative provides client and business support for a client portal, including onboarding and training, troubleshooting, issue resolution, User Acceptance Testing, documentation, and communication of client needs to internal teams. The role requires at least three years of experience in customer service, client support, account management, onboarding, or a related field, along with strong communication, organization, problem-solving, and follow-through skills. Insurance, premium billing, reporting, warranty, or related financial-services experience is preferred. The position offers a full benefit package and is onsite.
