Description
Workiva is hiring a Client Relationship Manager to serve as the primary customer contact for Managed Services projects, from onboarding through project delivery. The role manages customer relationships and a book of business, resolves and escalates issues, coordinates onboarding and filing processes for Capital Markets customers, trains customers on the Workiva platform, and partners with internal teams. Candidates need an undergraduate degree or equivalent education and experience, at least two years of customer service, account management, project management, or related experience, and familiarity with Workiva, Google Drive, Microsoft Office, Salesforce, and Gainsight. The position offers a US salary of $57,000 to $95,000, a discretionary annual bonus, restricted stock units, a 401(k) match, and comprehensive benefits, with minimal travel and remote work permitted from the employee’s country of employment.
