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Client Renewal Manager at leap-legal-software

Setup
Hybrid
Location
Melbourne, Victoria
Type
Full-time
Level
mid
Posted

Description

LEAP is hiring a Client Renewal role in its Australia and New Zealand team to reduce customer churn by negotiating renewals, identifying expansion and upsell opportunities, advising legal-industry clients, demonstrating product features, coordinating internal solutions, maintaining Salesforce records, and achieving renewal targets. The position requires at least two years of experience in a B2B SaaS commercial role, strong negotiation and commercial judgment, senior-stakeholder selling, account planning, customer communication, and relationship-building skills. The role uses flexible hybrid work with three office days per week.

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