Description
The Client Resolution Specialist is an entry-level healthcare third-party administrator role focused on resolving complex claims and customer-service issues for providers and members. The position handles assigned accounts, escalations, benefit research, network-provider searches, and special projects, while also providing direction and training to customer-service staff. It requires in-office work at 19100 Ridgewood Pkwy in San Antonio, Texas, with a Monday-to-Friday schedule from 7:00 a.m. to 7:00 p.m. Central Standard Time.
