Description
The Client Resolution Specialist is an entry-level healthcare third-party administrator role focused on resolving complex claims and customer-service issues for providers and members. The position handles assigned accounts, escalations, claim appeals, benefit research, provider location, and may provide direction or training to customer-service staff. It requires in-office work at 19100 Ridgewood Pkwy, San Antonio, Texas, with availability between 7:00 a.m. and 7:00 p.m. CST Monday through Friday, along with customer-service experience, a high school diploma or GED, healthcare industry knowledge, communication skills, and Microsoft Office proficiency.
