Description
The Client Service Agent supports the Toronto Humane Society’s public veterinary services by counseling clients on animal welfare, veterinary care, and available services; handling payments, refunds, complaints, records, medical certificates, and appointment scheduling; and coordinating with medical staff and agency partners. The role requires a high school diploma or equivalent, customer-service experience or an equivalent combination of education and experience, strong communication and records-management skills, Microsoft Office proficiency, and flexible hours including nights, weekends, and holidays.
