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Client Service Manager at etoro

Language
Setup
Remote, Hybrid
Location
Frankfurt, Hesse
Type
Full-time
Level
mid
Posted

Description

eToro is hiring a Client Service Manager for its German team in Frankfurt. The role serves as the primary client contact, engages clients by phone and email about financial markets and investment strategies, promotes eToro products, manages client education and retention, and resolves complex or high-priority issues. It requires business fluency in German and English, financial-services client-facing experience, strong communication and organization, knowledge of financial markets and investment products, and the ability to use AI tools. The position offers a hybrid work model with two remote days per week after training.

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