Client Service Representative at hczw

Compensation

$40,000 – $52,000/yr

Location: Springfield, Illinois
Type: Full-time
Level: not_specified

Description

The Business Licensing team at CSC is looking for a Client Service Representative to join their Annual Reports and Business License team. The successful candidate will build client relationships, fulfill requests, respond to inquiries, and provide excellent customer service. They will organize workflows, navigate multiple databases, recommend process improvements, and maintain customer growth.

Required Skills

customer service
administrative capacity
Attention to detail
accuracy
prioritization
time-management skills
Flexibility
agility
multitask
Problem-solving skills
computer skills
MS Office
Word
Excel
verbal and written communication skills

Additional Information

Required Previous Experiences: Experience working in a customer service or administrative capacity
Preferred Qualifications: Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Effective verbal and written communication skills
Salesforce experience a plus