Description
Federated Insurance is hiring a Client Service Representative to manage client relationships, deliver accurate and efficient customer service, support sales agents, handle high volumes of requests, assist team members, and coordinate information across departments. The role requires post-secondary education, at least two years of frontline customer service experience, strong communication, attention to detail, Microsoft Office proficiency, and a team-first approach. It offers a hybrid schedule with up to two work-from-home days per week and benefits including health coverage, pension plans, an RRSP, employee share purchase, wellness programs, education assistance, and mentoring.
