Description
Federated Insurance is hiring a Client Service Representative to support clients and sales agents in a fast-paced commercial insurance office. The role focuses on delivering professional phone-based customer service, answering questions, managing multiple tasks and systems accurately, communicating with clients and internal partners, and collaborating with teammates. Candidates need an active OTL license, post-secondary education, at least three years of insurance or customer service experience, strong communication skills, and Microsoft Office proficiency. The position offers a hybrid schedule of up to two work-from-home days per week, professional development opportunities, and a base salary of $50,000–$60,000.
