Description
The Insurance Advisor serves as the primary contact for approximately 270,000 retired and pre-Medicare City of New York retirees, eligible dependents, and employees preparing for retirement. The role handles high-volume telephone and email inquiries, guides applicants through health insurance enrollment, resolves Medicare Part B and IRMAA reimbursement issues, provides COBRA counseling, and coordinates with operations, insurance carriers, and pension systems. The position requires a baccalaureate degree plus relevant insurance experience or an alternative education and experience combination, and is associated with job code 40235.
