Description
The Client Services Specialist supports the prompt, efficient and professional resolution of client queries in a banking and cross-border payments environment. Responsibilities include handling enquiries, resolving payment issues, supporting payment channels, managing client files and mandates, advising on payment formats and sanctions, reviewing instructions, and undertaking projects. The role requires 3–5 years of banking or financial services experience, knowledge of SWIFT, ACH and mobile payments, and prefers a bachelor’s degree and French or Spanish language skills. It offers hybrid working with three days on-site and medical, pension, life assurance, income protection, bonus, leave and volunteering benefits.
