Description
CSC is hiring a Client Service Representative in London to support enterprise B2B clients in the technology and internet/web services industry. The role serves as the primary contact for clients needing assistance with domain names, digital assets, DNS, digital certificates, brand management, billing, and technical issues. Responsibilities include responding to inquiries, troubleshooting, resolving orders and enquiries, managing escalations, maintaining product knowledge, collaborating with internal teams, and meeting client-service metrics. The position offers a hybrid schedule with three fixed office days and two days from home, Monday through Friday from 9am to 6pm, and includes training, mentorship, and professional development support.
