Description
Interactive Brokers is hiring a bilingual Client Service Representative to resolve routine and complex client issues involving trading platforms, trade and margin analysis, cash and derivative products, global exchanges, order transmission and execution, and fee calculations. The role collaborates with Client Service, Programming, Clearing, Cashiering, and Compliance teams and may contribute to improving client service systems and procedures. A bachelor's or advanced degree, financial-institution experience or strong relevant competency, knowledge of exchange operations and financial products, and fluent written and spoken English and Mandarin are required. This is a hybrid position with four days in the office and one day remote.
