Description
Interactive Brokers is hiring a hybrid Client Service Representative to resolve routine and complex client service issues involving trading platforms, margin calculations, cash and derivative products, exchanges, order types, and execution inquiries. The role also involves analyzing and testing systems, recommending enhancements, and collaborating with Client Service, Programming, Clearing, Cashiering, and Compliance teams. Applicants need a bachelor's or advanced degree, at least two years of experience at a global financial institution, knowledge of exchange operations, products, execution platforms, and margin methodologies, and strong English and Mandarin communication skills. Benefits include health, dental, disability, and life insurance with 100% premium coverage, an RSP contribution match, and a stock incentive plan.
