Description
This role involves coordinating phone referrals, verifying client eligibility and funding for home oxygen therapy, and setting up clients for related healthcare services. It includes performing various customer service tasks such as handling orders, tracking shipments, and resolving issues. The individual will also manage account setups, maintain accurate customer information, and balance time between internal sales and customer service to support territory managers in achieving sales targets. Responsibilities extend to collecting payments, ensuring timely deliveries and billing, managing daily cash reconciliations, and overseeing outgoing mail.
