Description
Powell Electric is hiring an in-office Customer Service Representative in Los Angeles to handle inbound and outbound calls, schedule HVAC and plumbing service appointments, identify client needs, resolve concerns, document interactions, and meet productivity goals. The role requires 3–5 years of call center experience, strong typing and communication skills, Microsoft Suite proficiency, and availability for Monday–Friday and Saturday shifts; HVAC or plumbing experience, Service Titan experience, and bilingual Spanish ability are advantages. The position offers $20–$24 USD, performance-based bonuses, medical, dental, and vision insurance, a 401(k) match, and paid leave.
