Description
Belfius is hiring a Telephone Banking Office Advisor to serve as the first point of contact for incoming bank customers. The role handles greetings, basic banking questions, accurate dispatching to specialists, and first-line customer service, with a fixed 38-hour Monday-to-Friday schedule from 09:00 to 17:00. Applicants need a bachelor's degree, excellent Dutch, strong listening and computer-system skills, and customer-service or call-center experience is preferred but not required. The position offers a permanent contract, market-rate salary, meal and expense allowances, insurance, public-transport reimbursement, and professional development support.

