Description
OpenText is hiring a client service representative for its CSR team to handle incoming calls, chats, emails, and tickets related to client access, permissions, product lines, and service portal triage. The role involves working with Renewals and Licensing to keep client product licensing current, providing responsive client support, and helping improve internal processes in a global support environment. Candidates should be college/university graduates with 2 to 3 years of client service experience, strong communication skills, and willingness to work rotating shifts including weekends and holidays.
