Description
The Client Service Representative provides phone, email, and chat support for TCP customers, resolving and escalating product and platform issues, answering account and billing questions, updating customer records, and meeting client-facing metrics. The role requires a dedicated home workspace, 1–2 years of customer service, collections, and retention experience in USA-based B2C financial or banking services, and a Monday-to-Friday plus Saturday post-training schedule from 9 AM to 9 PM Eastern Time. The base salary is $4 per hour.
