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Client Service Specialist - Melbourne at Moomoo

Department: Global Marketing Department

Setup
On-site
Location
Melbourne, Victoria
Type
Full-time
Level
entry
Posted

Description

Moomoo is hiring a Client Service Specialist in Melbourne to welcome clients at an experiential store, assist with account opening and app navigation, answer basic financial questions, support marketing events and workshops, maintain store operations, handle documentation and compliance, and support client acquisition. The role requires 1–2 years of customer service experience, basic financial-market and trading-platform knowledge, strong communication, and willingness to work rotating shifts including weekends and holidays. Preferred qualifications include retail or store sales experience, team management or training experience, an active Moomoo account, and familiarity with local community resources, pop-up operations, and mall partnership processes.

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