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Client Service Supervisor at Liberty Software

Department: Client ServicesEducation: education_optional

Location
Grapevine, Texas
Type
Full-time
Level
lead/mgmt
Posted

Description

Liberty Software is hiring a Client Service Supervisor to lead and develop its Client Services team supporting pharmacies. The role supervises team performance, coaches employees on ticket handling and technical troubleshooting, resolves escalated customer issues, serves as a subject matter expert on Liberty Software products, conducts performance reviews, and collaborates with other departments. The position is based in the Grapevine, Texas office and requires a bachelor’s degree, at least five years of relevant experience, and leadership experience in a client-facing or support environment.

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