Description
NJM is hiring a Client Services Associate for its West Trenton office. The role handles inbound phone calls, directs customers to the appropriate department or individual, answers questions, greets lobby visitors, performs general receptionist duties, and supports Contact Center administrative tasks. The position is hybrid, requiring three office days and two home days, with a Monday-to-Friday schedule from 12:45 PM to 9:00 PM and a 15% shift differential. A high school diploma or GED, customer service and communication skills, listening ability, general computer knowledge, and multitasking ability are required. Compensation is $35,524-$41,237, with health, dental, and vision insurance and other benefits for eligible full-time employees.
