Description
The Client Services Associate serves as the first point of contact for clients, coordinating new translation projects between clients and production. The role handles project initiation, budget and schedule estimates, client communication, progress monitoring, complaint resolution, and troubleshooting, while ensuring projects meet deadlines, budgets, and ISO requirements. Candidates need strong English communication, problem-solving, time-management, Microsoft Office, customer-service, and project-coordination skills, along with a bachelor’s degree or equivalent.
