Description
The Client Services Representative will support Interactive Brokers’ global clients through email, tickets, live chat, and phone, while educating them about proprietary trading and administrative platforms. The role covers the trading cycle, funding, position transfers, corporate actions, margin calculations, statement reconciliation, issue troubleshooting, escalation, and coordination with internal service groups. Candidates need an undergraduate degree, strong financial-product knowledge, analytical and communication skills, and preferably relevant financial-services experience; the role offers a hybrid work arrangement where permitted.
