Description
Ingram Content Group is hiring a Client Services Coordinator for its IngramSpark team in LaVergne, Tennessee. The role serves as a primary customer contact, handles publisher questions and complaints through phone, email, and chat, manages customer requests, coordinates with internal teams, supports sales growth through upselling, and provides customer success guidance on publishing services. The position requires a high school diploma or GED and one year of customer or client service experience; a bachelor’s degree, customer-facing experience, and critical-thinking and problem-solving skills are preferred. The salary range is $18.35 to $22.20 per hour, with medical, prescription drug, HSA, vision, dental, and health care FSA benefits beginning on the first day of employment.
