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Client Services Manager at EXANTE

Department: Client Services

Language
Setup
Remote - Denmark
Location
Prague
Type
Full-time
Level
lead/mgmt
Posted

Description

EXANTE is hiring a Client Services Manager to lead and develop a team of client service associates, manage workload and cross-functional collaboration, set service standards, support incident management, convert queue data into actionable insights, and work with Service Design on system optimisation and client experience. The role reports to the Head of Client Services, requires at least three years of prime brokerage or similar financial markets experience, and is fully remote with health insurance, training, and other benefits.

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