Description
Fertifa is hiring a mid-level, full-time Client Services Manager to own strategic accounts for mid-to-large enterprise clients, support renewals and expansion, deliver data-led quarterly business reviews, advocate for client needs internally, oversee complex onboarding, mentor colleagues, manage escalations, and lead client webinars. The role requires 3–5 years of experience in customer success, account management, or a similar relationship-focused area, with benefits, hybrid work near London Bridge, and a £40,000–£45,000 DOE salary.
