Description
MCI, a Business Process Outsourcing (BPO) company, is seeking a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between their BPO contact center and clients. The Client Services Manager will be responsible for managing client expectations, ensuring service delivery, and driving account growth. The ideal candidate should have a Bachelor's degree in Business, Communications, or a related field, 3+ years of experience in client services or account management in a BPO or contact center, and strong relationship management and communication skills. MCI offers competitive compensation and benefits packages, including HMO and dental coverage, free meals during training, and opportunities for growth and promotion.
