Description
Normac is hiring a full-time Client Services Manager in Vancouver, British Columbia, in a hybrid role reporting to the Director, Client Services. The position leads client retention and renewal programs, supports regional client retention and business growth, coaches Client Services team members, and improves client experience and operational efficiency. Candidates should have 3–5 years of relevant client service, account management, customer success, or related experience, along with leadership, relationship-building, process improvement, and communication skills. A bachelor’s degree is preferred, and the role offers a salary range of $60,000–$75,000 annually plus group benefits and paid time off.
