Description
Interactive Brokers is hiring a Client Services professional to support global retail and institutional clients across email, tickets, live chat, and phone. The role involves educating clients on proprietary trading and administrative platforms, explaining funding, transfers, corporate actions, margin, and statements, and troubleshooting issues while coordinating with Legal & Compliance, Risk, IT, Cashiering, Clearing, and other international teams. A bachelor's degree, strong knowledge of equities, options, futures, and foreign exchange, excellent English and Chinese communication skills, and preferably 2–3 years of customer or financial services experience are required or preferred.
