Description
Animal Referral Hospital Essendon Fields is hiring a Customer Care Representative to support its 24-hour veterinary hospital. The role involves greeting and assisting clients, handling inbound calls and email, communicating with clients and referring veterinarians, scheduling appointments, processing payments and insurance claims, maintaining patient and client records, and keeping the reception area organized. The position is available part-time, full-time, or casually and requires at least two years of experience in a fast-paced reception or front-of-house role in the veterinary, healthcare, or similar industry, along with Microsoft 360 proficiency, strong communication, and the ability to work varied shifts and public holidays.
