Client Services Representative - Digital Assets at Fidelity Brokerage Services LLC

Fidelity Digital Assets is hiring a Client Service Representative to serve institutional clients and prospects, handling service and operational requests, resolving issues, managing client relationships, and improving processes. The role works in a dedicated client-service team, collaborates with implementation and relationship managers and other Fidelity Digital Assets teams, and may require flexible hours including evenings and weekends. A bachelor’s degree is preferred, and the position requires at least three years of operations or client-service experience in financial services, along with familiarity with institutional custody and operations solutions.