Description
The Client Services Representative provides proactive and responsive service to agents, insureds, providers, and other outside sources regarding Allied’s healthcare products, certificates of insurance, computer systems, and company procedures. The role handles inbound and outbound calls, emails, and faxes; routes and resolves customer issues; documents contacts; and supports claims-related questions. It is an in-office position Monday through Friday from 8:00 a.m. to 4:30 p.m., with a preferred Associate of Arts degree, two years of call-center customer service experience, and two years of life and health insurance experience.
