Description
SPL, Inc. is hiring a full-time Client Services Supervisor for its environmental laboratory in Round Rock, Texas. The role leads client support operations, supervises and develops client services staff, manages inquiries and escalations, coordinates with field and lab teams, reviews reports and invoices for accuracy and compliance, and helps improve workflows and systems. The position requires a bachelor's degree or equivalent experience, at least 5 years of customer service or project coordination experience in technical or laboratory environments, and 2+ years leading customer service teams. Benefits include medical, dental, and vision coverage, retirement match, paid leave, tuition reimbursement, and professional development support, and visa sponsorship is not offered.
