Description
Office Hours is hiring a Client Solutions Associate to connect clients with subject-matter experts for interview-based research projects. The role involves matching experts, managing project goals and schedules, tracking client and expert feedback, and collaborating with product and engineering teams to improve the platform. Candidates should have strong communication, problem-solving, and client-facing skills, with 0–2 years of professional experience; prior startup or customer success experience is a bonus. The position is hybrid in the New York City (Dumbo) office three times per week and offers a base salary of $72,000–$88,000 plus uncapped performance bonus, stock options, and healthcare, dental, and vision coverage.
