Summary from listing
CMA CGM is hiring a Client Solutions Representative to serve as a frontline advocate for logistics customers in a business-to-business contact center. The role handles inbound calls and emails, provides shipment and tracking updates, resolves customer issues involving damaged or lost cargo, coordinates recovery responses, and prepares reports. Candidates need a high school diploma or GED, 1–3 years of general experience, strong customer service and communication skills, familiarity with a high-volume call center, and proficiency with CRM and logistics systems. The position requires Monday through Friday, 8 a.m. to 5 p.m., with possible staggered hours, and offers a base salary of $62,000 per year plus potential bonuses and benefits.
