Description
Arcana is hiring a Client Solutions / Support Associate to serve as a primary contact for institutional investors using its portfolio intelligence platform. The role troubleshoots analytical, data, and platform issues; supports onboarding and implementation; collaborates with portfolio managers, analysts, operations, product, engineering, and data teams; and improves support processes and client workflows. Candidates need 1–4 years of relevant experience, strong problem-solving and communication skills, a bachelor’s degree in a related field, and experience with Excel and analytical tools. The position is open in New York, Chicago, or remotely.
