Description
Diligent is hiring a Client Success Advisor to help clients configure, adopt, optimize, and monetize its governance, risk, and compliance (GRC) platform. The role advises clients on GRC roadmaps and platform solutions, drives adoption and analytics use cases, translates requirements into practical recommendations, and collaborates with product, customer success, support, and sales teams. Candidates need 5–7 years of client-facing experience in audit, risk, compliance, or a related GRC environment, along with GRC knowledge, data-analytics experience using ACL Analytics or similar tools, and strong communication and relationship-building skills. The role follows a hybrid model requiring onsite work at least 50% of the time at a Diligent office location.
