Description
The Client Service Associate provides day-to-day support for clients regarding transportation and logistics needs. The role responds to client inquiries, collaborates with internal teammates and carriers to solve problems, provides industry updates, troubleshoots technical issues, assists with reporting and invoicing, documents communications in Salesforce, and builds client relationships. It is an office-based position in Shreveport, Louisiana, requiring a high school diploma or GED, customer service knowledge, strong communication and computer skills, and preferably transportation or logistics experience.
