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Client Success Associate at Dealstack

Department: Customer successSeniority in posting: entry-level

Setup
Remote, Hybrid
Location
Sofia, Sofia-City
Type
Full-time
Level
entry
Posted

Description

Dealstack is hiring a Client Success Specialist to support private equity clients using its SaaS platform, resolve technical and workflow issues, and deliver onboarding for new investment programmes. The role involves preparing and uploading client data, configuring investment programmes, supporting onboarding calls, maintaining internal trackers, and collaborating with commercial and product teams. It requires a university degree, fluent English, strong communication and problem-solving skills, and 1–3 years of experience in customer support, client service, or operations; experience with private equity, financial services, or legal services is advantageous. The position is based in Bulgaria with two office days per week in Sofia and remote work outside those days.

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