Description
Pave Bank is hiring a Client Success Associate to manage global business banking clients and drive product adoption, retention, expansion, and operational excellence. The role involves optimizing client success workflows, analyzing usage and health data, collaborating with technology, operations, compliance, and risk teams, and supporting onboarding and revenue-generating playbooks. Candidates need at least three years of progressive experience in customer relations, client success, account management, or a strategic client-facing role, along with banking, fintech, SaaS, or software experience and knowledge of risk and compliance frameworks.
