Description
Two Circles, a global Sports & Entertainment Marketing business, is seeking a Client Success Director. This senior leadership role involves overseeing, retaining, and growing a significant North American client portfolio. The director will manage end-to-end customer relationships, including onboarding, strategy, renewals, and expansion. They will also lead a team of 4-5 Client Success Managers, focusing on setting priorities, driving execution, and developing talent. Close collaboration with senior client stakeholders and internal departments like Product, Support, Solutions, Sales, and Marketing is essential to achieve market leadership and deliver exceptional service.
