Description
The Client Success Executive serves as the primary client relationship manager for key accounts, driving adoption, retention, renewals, upselling, and revenue growth. The role manages client onboarding and success plans, monitors adoption and satisfaction metrics, resolves issues, and collaborates with Sales, Product, Marketing, and Support. It requires a bachelor's degree or equivalent experience, 5–7+ years of related consulting, sales, or applicable experience, client success or account management experience, CRM proficiency, and travel as needed. The position offers base and incentive compensation, health, vision, dental, retirement, paid time off, and other benefits.
