Description
Pave Bank is hiring a Client Success Lead to manage the operational lifecycle of enterprise and fintech client relationships, from onboarding through ongoing support and operational optimization. The role owns client adoption, account relationships, revenue retention, expansion opportunities, operational workflows, cross-functional collaboration with Product, Engineering, Operations, Compliance, and Risk teams, and data-driven client-health decisions. Candidates need at least six years of progressive client success or account management experience, a background in banking, digital banking, fintech, SaaS, or software, and strong analytical, communication, negotiation, and global collaboration skills.
