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Client Success Manager at leap-legal-software

Setup
Hybrid
Location
Waitematā, Auckland
Type
Full-time
Level
mid
Posted

Description

LEAP is hiring a Client Success Manager in New Zealand to support law firms using its legal practice productivity SaaS. The hybrid Auckland-based role, with possible remote arrangements elsewhere in New Zealand and travel required, involves client relationship management, product demonstrations and education, account health analysis, retention and upsell strategies, Salesforce CRM activity logging, stakeholder collaboration, and event representation. Candidates need at least two years of law firm experience, strong communication, presentation, negotiation, commercial, client-service, time-management, and relationship-management skills.

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