Description
The Client Success Manager will serve as the primary point of contact for clients, leading end-to-end ecommerce business strategies and cross-functional collaboration with internal and external stakeholders. The role focuses on improving online sales and digital presence, analyzing GMV and average order value, recommending merchandising, content, and marketing strategies, identifying growth opportunities, and enhancing customer experience. Candidates should have at least two years of ecommerce enabling or platform experience, strong analytical and interpersonal skills, and proficiency with Microsoft Excel and PowerPoint; Data Studio or Power BI experience is preferred. The position is hybrid and encourages fresh graduates with relevant co-curricular or internship experience.
